Legal

Privacy Policy

Last updated: 2026-06-13

This policy explains how the public Mug Miles marketing website (this site) processes personal data. The Mug Miles mobile apps have separate privacy notices linked at the bottom of this page.

1. Controller

The controller responsible for processing is:

[COMPANY LEGAL NAME] [STREET] [POSTCODE CITY] [COUNTRY] Email: [CONTACT EMAIL]

Full company details are listed in the Imprint.

2. Hosting

This website is hosted by [HOSTING PROVIDER NAME], [HOSTING PROVIDER ADDRESS]. The provider processes HTTP request data on our behalf under a data processing agreement.

3. Data processed when you visit this site

When you load a page on this site, your browser sends technical data that the hosting provider records in HTTP access logs. We process:

IP address (truncated where supported by the host)
Date and time of the request
Requested URL and HTTP status code
Referrer URL (if your browser sends one)
User-agent string (browser and operating system)

The legal basis is our legitimate interest in operating and securing the website (Art. 6 (1) (f) GDPR). Access logs are retained for no longer than is necessary for security and abuse analysis, typically up to 14 days, and then deleted.

4. Cookies and tracking

This site uses no cookies, no analytics, no advertising pixels, and no third-party tracking. Nothing is stored on your device by this site.

5. Fonts

The fonts on this site are served from our own server. We do not embed Google Fonts or any other third-party font CDN, so loading a page does not transmit your IP address to a font provider.

6. Your rights

Under the GDPR you have the right to:

request access to the personal data we hold about you (Art. 15),
request rectification of inaccurate data (Art. 16),
request erasure of your data (Art. 17),
request restriction of processing (Art. 18),
object to processing based on legitimate interests (Art. 21),
data portability where applicable (Art. 20),
lodge a complaint with a supervisory authority (Art. 77).

To exercise any of these rights, email us at [CONTACT EMAIL].

7. Privacy in the Mug Miles apps

The customer and merchant mobile apps are separate products with their own privacy notices. They are presented in-app before you accept the terms of service. Current versions:

8. Changes to this policy

We may update this policy as the site or applicable law changes. The "last updated" date at the top of this page reflects the most recent revision.